Needs a human
Exceptions
Complaints, borderline decisions, booking failures and unfinished enquiries. These are also emailed to the responsible person — this page tracks status and ownership, it is not another alert channel.
Escalations
Raised by the voice agent, the qualification rules or post-call checks.
- openurgentSenior person requested
Caller asked to speak to a senior person.
Unknown caller · raised Monday 12 October 2026, 3:10 am
Requested: Senior person to call the caller back.
- openurgentFrustrated returning lead
Raised by the voice agent during the call (frustrated). Caller said: "You are repeating the same thing again and again."
Unknown caller · raised Monday 12 October 2026, 3:08 am
Requested: Senior person to call the caller back promptly.
Booking failures
Qualified callers whose consultation could not be confirmed. An email has been sent to the front desk and senior team.
None.
Unclear enquiries
The call ended before criteria 1-3 (project, location, timeline) could be settled. The front desk is emailed to call back when a number is known.
| When | Caller | Known so far |
|---|---|---|
| Sunday 11 October 2026, 4:26 pm | Manu | Nothing captured |
| Sunday 11 October 2026, 4:15 pm | Manu | Cotrad · full home · 3BHK |
| Sunday 11 October 2026, 4:12 pm | Unknown | Cotrad, Pune · full home · 3BHK |
| Sunday 11 October 2026, 4:09 pm | Manu | Pune |
| Sunday 11 October 2026, 4:07 pm | Unknown | Nothing captured |
| Sunday 11 October 2026, 4:06 pm | Unknown | Pune |
| Sunday 11 October 2026, 3:51 pm | Manu | Cotrad, Pune · full home · 3BHK |
| Sunday 11 October 2026, 3:49 pm | Manu | Pune |
| Sunday 11 October 2026, 3:48 pm | Unknown | Nothing captured |
| Sunday 11 October 2026, 3:47 pm | Manu | Nothing captured |
| Sunday 11 October 2026, 3:43 pm | Unknown | Nothing captured |
| Sunday 11 October 2026, 3:37 pm | Unknown | Nothing captured |
| Sunday 11 October 2026, 3:37 pm | Unknown | Nothing captured |
| Sunday 11 October 2026, 3:36 pm | Unknown | Nothing captured |