Enquiry
Unknown caller
Why this outcome
Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 3:37 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.
| Criterion | Result | Points | Evidence |
|---|---|---|---|
| Real project (design + execution) | Unclear | 0/30 | It is not yet clear whether the caller wants full design and execution or advice only. |
| Within service area | Unclear | 0/25 | Property location has not been confirmed. |
| Realistic timeline & site readiness | Unclear | 0/20 | No completion date or flexibility stated yet. |
| Broad budget fit (volunteered only) | Not discussed (neutral) | 15/15 | No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed. |
| Decision-maker / authorised representative | Not discussed (neutral) | 10/10 | Decision-maker status not established. Not pushed on the call; treated as provisionally qualified. Note: Decision-maker status unclear; confirm that the decision-maker attends the consultation. |
Question the agent was told to ask: Are you looking for full design and execution, or design advice only?
Call summary
The caller connected and began stating an enquiry ('I want to build my...'), but the call cut off mid-sentence. No project scope, property type, location, or contact details were provided.
Handoff note: Inbound call disconnected almost immediately after greeting. The caller only managed to say 'I want to build my' before the line dropped. No identifying information or project requirements were captured. Recommend checking caller ID logs if follow-up is needed.
Activity
- State call received → agent active
- facts reconciled from transcript
- qualification evaluated
- postcall reevaluated
- State agent active → completed
Transcript
Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.
Show transcript
[10:07:21] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today? [10:07:25] AGENT: I did not catch that, Would you mind speaking up a bit? [10:07:28] USER: Yeah. Hi. I want to build my
Consultation
No booking (not applicable or not made).
Needs a human?
No escalations.
Exception queueWhat was captured
- Notes
- Call disconnected mid-sentence.
Outputs
- HubSpotfailed
Human override
Only for a considered business reason. It is recorded with your name and cannot be undone silently.