Enquiry
Unknown caller
Why this outcome
Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 4:06 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.
| Criterion | Result | Points | Evidence |
|---|---|---|---|
| Real project (design + execution) | Unclear | 0/30 | It is not yet clear whether the caller wants full design and execution or advice only. |
| Within service area | Pass | 25/25 | Property location "Pune" is within the service area (pune). Note: Caller said Pune without a specific locality; designer to confirm the exact site location. |
| Realistic timeline & site readiness | Unclear | 0/20 | No completion date or flexibility stated yet. |
| Broad budget fit (volunteered only) | Not discussed (neutral) | 15/15 | No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed. |
| Decision-maker / authorised representative | Not discussed (neutral) | 10/10 | Decision-maker status not established. Not pushed on the call; treated as provisionally qualified. Note: Decision-maker status unclear; confirm that the decision-maker attends the consultation. |
Question the agent was told to ask: Are you looking for full design and execution, or design advice only?
Call summary
Caller inquired regarding a builder home in Pune. The call disconnected before service scope or property details could be clarified.
Handoff note: Incomplete call. Caller mentioned having a builder home in Pune. No contact details, specific property type, or service requirements were collected before the call ended. Follow-up required if contact number is available.
Activity
- State call received → agent active
- State agent active → abandoned
- facts reconciled from transcript
- qualification evaluated
- postcall reevaluated
- State abandoned → completed
Transcript
Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.
Show transcript
[10:36:12] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today? [10:36:18] USER: I am on two builder home in Pune. [10:36:19] AGENT: Are you looking for full interior design with execution, or just advice or styling for your home?
Consultation
No booking (not applicable or not made).
Needs a human?
No escalations.
Exception queueWhat was captured
- Project type
- residential
- Location
- Pune
Outputs
- HubSpotfailed
Human override
Only for a considered business reason. It is recorded with your name and cannot be undone silently.