Enquiry
Manu
Why this outcome
Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 3:51 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.
| Criterion | Result | Points | Evidence |
|---|---|---|---|
| Real project (design + execution) | Pass | 30/30 | Caller wants design with full execution: residential, apartment, full home, 3BHK. |
| Within service area | Pass | 25/25 | Property location "Cotrad, Pune" is within the service area (pune). Note: Caller said Pune without a specific locality; designer to confirm the exact site location. |
| Realistic timeline & site readiness | Unclear | 0/20 | No completion date or flexibility stated yet. |
| Broad budget fit (volunteered only) | Not discussed (neutral) | 15/15 | No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed. |
| Decision-maker / authorised representative | Pass | 10/10 | Caller is the decision-maker. |
Question the agent was told to ask: When would you need the project completed, and when will the site be available?
Call summary
Caller Manu contacted Aangan Studio seeking full design and execution for a 3 BHK apartment in Cotrad, Pune. He identified himself as the owner. The call ended before details regarding carpet area, timelines, budget, or site condition were provided.
Handoff note: Caller Manu is the owner looking for full design and execution for a 3 BHK apartment in Cotrad, Pune. Key project details including carpet area, site condition, desired timeline, budget, and caller email are pending and need to be gathered on follow-up.
Activity
- State call received → agent active
- State agent active → abandoned
- facts reconciled from transcript
- qualification evaluated
- postcall reevaluated
- State abandoned → completed
Transcript
Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.
Show transcript
[10:22:03] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today? [10:22:04] USER: Manu, [10:22:06] USER: I want to build a house in Pune. [10:22:14] AGENT: Great! Are you looking for full interior design with execution for your house, or just advice or styling? [10:22:23] USER: It is a three b h k apartment in Cotrad. [10:22:24] USER: It is a three b h k apartment in Cotrad, [10:22:28] USER: I want full design and execution. And I am the owner. [10:22:41] AGENT: Thanks for sharing that. Could you please tell me approximately how many square feet is the carpet area of your 3 BHK apartment in Cotrad? Also, when do you need the project to be completed, or do you have a flexible timeline?
Consultation
No booking (not applicable or not made).
Needs a human?
No escalations.
Exception queueWhat was captured
- BHK
- 3
- Scope
- full home
- Decision-maker
- decision maker
- Name
- Manu
- Project type
- residential
- Location
- Cotrad, Pune
- Property
- apartment
- Wants
- design and execution
Outputs
- HubSpotfailed
Human override
Only for a considered business reason. It is recorded with your name and cannot be undone silently.