Enquiry
Manu
Why this outcome
Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 4:15 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.
| Criterion | Result | Points | Evidence |
|---|---|---|---|
| Real project (design + execution) | Pass | 30/30 | Caller wants design with full execution: residential, apartment, full home, 3BHK. |
| Within service area | Unclear | 0/25 | Property location has not been confirmed. |
| Realistic timeline & site readiness | Unclear | 0/20 | No completion date or flexibility stated yet. |
| Broad budget fit (volunteered only) | Not discussed (neutral) | 15/15 | No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed. |
| Decision-maker / authorised representative | Pass | 10/10 | Caller is the decision-maker. |
Question the agent was told to ask: Which locality is the property in?
Call summary
Caller Manu contacted Aangan Studio seeking full design and execution services for a 3 BHK apartment in Cotrad, Pune. He stated that he is the owner of the property. The call concluded while the agent was asking about completion timelines and site availability.
Handoff note: Manu is looking for end-to-end design and execution for his 3 BHK apartment located in Cotrad (Kothrud area), Pune. He confirmed he is the owner and decision-maker. The conversation ended before details regarding site condition, carpet area, budget, timeline, and consultation availability could be collected. A follow-up is needed to obtain site readiness, scope requirements, and schedule an initial consultation.
Activity
- State call received → agent active
- State agent active → abandoned
- facts reconciled from transcript
- qualification evaluated
- postcall reevaluated
- State abandoned → completed
Transcript
Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.
Show transcript
[10:46:06] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today? [10:46:07] USER: I'm Manu. [10:46:10] USER: I want to build a house in Pune. [10:46:19] AGENT: Nice to meet you, Manu. You want to build a house in Pune. Are you looking for full interior design with execution for the house, or just advice or styling? [10:46:27] USER: It is a three b h k apartment in Cotrad. [10:46:28] AGENT: So it's a 3 BHK [10:46:32] USER: I want full design and execution. And I am the owner. [10:46:44] AGENT: Thank you, Manu. Could you please tell me when you would like the project to be completed or if you have a flexible timeline? Also, when will the site be available for work?
Consultation
No booking (not applicable or not made).
Needs a human?
No escalations.
Exception queueWhat was captured
- BHK
- 3
- Scope
- full home
- Decision-maker
- decision maker
- Name
- Manu
- Project type
- residential
- Location
- Cotrad
- Property
- apartment
- Wants
- design and execution
Outputs
- HubSpotfailed
Human override
Only for a considered business reason. It is recorded with your name and cannot be undone silently.