Enquiry
Unknown caller
Why this outcome
Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 4:12 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.
| Criterion | Result | Points | Evidence |
|---|---|---|---|
| Real project (design + execution) | Pass | 30/30 | Caller wants design with full execution: residential, apartment, full home, 3BHK. |
| Within service area | Pass | 25/25 | Property location "Cotrad, Pune" is within the service area (pune). Note: Caller said Pune without a specific locality; designer to confirm the exact site location. |
| Realistic timeline & site readiness | Unclear | 0/20 | No completion date or flexibility stated yet. |
| Broad budget fit (volunteered only) | Not discussed (neutral) | 15/15 | No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed. |
| Decision-maker / authorised representative | Pass | 10/10 | Caller is the decision-maker. |
Question the agent was told to ask: When would you need the project completed, and when will the site be available?
Call summary
Caller reached out regarding interior design and execution for a 3BHK apartment in Cotrad (Kothrud), Pune. Caller is the property owner and seeks full design and execution. The call ended before additional property details, timeline, or contact information were collected.
Handoff note: Caller is the owner of a 3BHK apartment in Cotrad, Pune, seeking full design and execution services. The call disconnected before the caller could provide their name, contact details, site condition, carpet area, budget, or timeline requirements. Follow-up is required to capture caller identity and remaining project scope details.
Activity
- State call received → agent active
- State agent active → abandoned
- facts reconciled from transcript
- qualification evaluated
- postcall reevaluated
- State abandoned → completed
Transcript
Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.
Show transcript
[10:42:18] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today? [10:42:21] USER: I want to build a house in Pune. [10:42:30] AGENT: That's great! Are you looking for full interior design with execution for your house, or do you want advice or styling only? [10:42:39] USER: It is a three b h k apartment in Cotrad. [10:42:42] USER: I want full design and execution. [10:42:42] AGENT: Also, is the apartment a new possession, occupied, or in some other condition [10:42:43] USER: And I am the owner. [10:42:56] AGENT: Thanks for sharing that. Could you please tell me approximately how many rooms or the carpet area in square feet you want us to design and execute? Also, when do you need the project completed or when will the site be available?
Consultation
No booking (not applicable or not made).
Needs a human?
No escalations.
Exception queueWhat was captured
- BHK
- 3
- Scope
- full home
- Decision-maker
- decision maker
- Project type
- residential
- Location
- Cotrad, Pune
- Property
- apartment
- Wants
- design and execution
Outputs
- HubSpotfailed
Human override
Only for a considered business reason. It is recorded with your name and cannot be undone silently.