Enquiry

Manu

Unclearno caller ID

Why this outcome

Rules 2026.10-rubric-v1.0, evaluation v1 at Sunday 11 October 2026, 4:26 pm (Asia/Kolkata). The score is a decision aid; it never overrides a failed criterion.

25 / 100

Criterion	Result	Points	Evidence
Real project (design + execution)	Unclear	0/30	It is not yet clear whether the caller wants full design and execution or advice only.
Within service area	Unclear	0/25	Property location has not been confirmed.
Realistic timeline & site readiness	Unclear	0/20	No completion date or flexibility stated yet.
Broad budget fit (volunteered only)	Not discussed (neutral)	15/15	No budget volunteered. Not penalised; designer establishes fit at the consultation. Note: Budget not discussed.
Decision-maker / authorised representative	Not discussed (neutral)	10/10	Decision-maker status not established. Not pushed on the call; treated as provisionally qualified. Note: Decision-maker status unclear; confirm that the decision-maker attends the consultation.

Question the agent was told to ask: Are you looking for full design and execution, or design advice only?

Call summary

Caller Manu contacted the studio stating an interest in building a home, but the call disconnected while the assistant was asking preliminary intake questions regarding project type, property details, and scope.

Handoff note: Caller Manu reached out regarding a residential home project. The call cut off immediately after initial greetings and before any details on property type, location, scope, budget, or timelines could be gathered. Follow-up is needed to collect project requirements.

Activity

11 October 2026, 4:26 pmState call received → agent active
11 October 2026, 4:27 pmState agent active → abandoned
11 October 2026, 4:27 pmfacts reconciled from transcript
11 October 2026, 4:27 pmqualification evaluated
11 October 2026, 4:27 pmpostcall reevaluated
11 October 2026, 4:27 pmState abandoned → completed

Transcript

Sensitive. Redacted of card-like numbers and keys; deleted automatically after the retention period.

Show transcript

[10:56:49] AGENT: Hello, you have reached Aangan Studio, I am the studio's AI assistant, How can I help you today?
[10:56:53] USER: Hi. I am Manu. I want to build a home in
[10:56:54] USER: The only.
[10:56:56] AGENT: Hi
[10:56:56] USER: Right?
[10:57:09] USER: Alright.
[10:57:09] AGENT: Hi Manu, thanks for reaching out. Could you please tell me a bit more about your project? Are you looking for full interior design with execution, or just advice? Also, what kind of home is it—an apartment, independent house, or

Consultation

No booking (not applicable or not made).

Needs a human?

No escalations.

Exception queue

What was captured

Name: Manu
Project type: residential

Outputs

HubSpotfailed

Human override

Only for a considered business reason. It is recorded with your name and cannot be undone silently.